Aloha! I’m Melissa…

…a 4-time Emmy award-winning creative leader and operations strategist with a track record of optimizing workflows, streamlining processes, and scaling high-performing teams. With 14+ years in creative production, I have successfully led cross-functional teams, developed operational efficiencies, and implemented strategic solutions that drive productivity, cost savings, and team performance.

Most recently, I enabled my team to increase productivity by 7% and reduced project intake turnaround from 5 days to 1 by developing tools for task management and refining end-to-end workstreams. Over my career, I have delivered 100+ regional and global esports productions, managing live broadcasts, social graphics, stage screen production, photography, and visual design for audiences ranging from 150 to 80,000 in-person attendees and millions of online viewers.

I bring a unique blend of strategic thinking, creative leadership, and operational execution—passionate about driving efficiency, fostering collaboration, and unlocking the full potential of teams. I am excited about opportunities to apply my expertise in operations and creative leadership to scale businesses and optimize processes for long-term growth.

Mahalo nui (“thank you”) for dropping by! Check out my portfolio and...

    • Onboarded creative agencies and created SOWs for projects, providing comprehensive campaign overviews to ensure alignment and seamless integration

    • Staffed and managed roster of 12 freelance photographers; coordinated with Production and Event teams to cover 2-3 concurrent show productions

    • Co-produced and managed a team of 14 creatives, internal, and external partners to deliver a variety of broadcast, screen, print, and social graphics for a portfolio of 4 productions

    • Collaborate with team leads and liaise between internal teams and external partners to provide production visibility, ensuring effective exchange of information and high-quality deliverables

    • Develop and maintain tools for clear communication with regional (EMEA, LATAM, APAC, ANZ) and adjacent teams to ensure alignment and seamless, accurate execution

    • Experience handling a high volume of requests on a weekly cadence for 2-3 productions simultaneously while managing mid- to long-term cross-team collaborations

    • Optimize processes and production pipelines to enable effective collaboration with cross-functional and creative teams

    • Establish and implement tools for project intake and task management to support efficient planning and execution

    • Experienced in managing projects for 1-7 products of varying scale and deliverable timelines

    • Analyze workflows and develop documentation and tracking tools to streamline cross-functional team operations, while problem-solving allocation of limited available resources to support sustainability and scaling

    • Support team strategic planning based on reporting insights

    • Outlined and managed cost-effective production scheduling; reduced projected costs by 22% through budget forecasts based on previous year’s expenses and adjusting for budget constraintsItem description